Safeguarding

Family Action: FamilyLine

Family Action are commissioned by Cumbria County Council to provide 0-19 Child and Family Support Services in four of Cumbria’s six districts – but there are services that are available to all families in Cumberland. 

One of those services is FamilyLine. FamilyLine is a free support service available via telephone, text, email and web chat.   

Family Action recognises that family pressures can sometimes be difficult to manage without emotional support and guidance to help. Many people feel confused by what information is available or struggle to access services close to home. 

FamilyLine uses a network of volunteers from across the country to support family members over the age of 18 through telephone calls, email, web chat and text message. 

The service aims to:

• Provide both immediate and long-term support 
• Help with practical information and guidance 
• Provide emotional and listening support 
• Help with understanding and accessing relevant services and information 
• Provide regular one-to-one befriending support to service users feeling isolated 
• Access to short term telephone counselling 
• A referral into our many projects across England and Wales, where relevant. 

Family Line is for family members aged 18 years old and over from anywhere in England, Wales and the Isle of Man. 

Opening Times:

• Monday to Friday, 9am to 9pm 

Contact Details:

• Telephone: 0808 802 6666 
• Text message: 07537 404 282 
• Email: familyline@family-action.org.uk 

If a family need support outside of those hours, they can leave a message and they will receive a call back in operational hours. If it is a crisis, then there is a crisis line to a trained professional 24/7 that can be access by texting FAMILYACTION to 85258. This service is delivered in partnership with Shout. 

Full information can be found at Family Action | What We Do.

Barnardos

Barnardos website is recommended for parents/carers to access for support from Barnardos. 

Barnardos offer mental health services across the UK to help children, young people, and families when they need them most. Depending on your location, this may include:

• Cognitive behavioural therapy (CBT)
• Support for children and young people diagnosed with ADHD (attention deficit hyperactivity disorder)
• Support for young people who identify as LGBT+
• One-to-one and group counselling
• Play and art therapy
• Support for young people who have experienced trauma and abuse and their families
• School-based programmes that teach young people about mental and emotional well-being.

Operation Encompass - Supporting Children Exposed to Domestic Abuse

Broughton Moor Primary School participates in Operation Encompass. This means that any Domestic Abuse incidents that occur at home and are logged with the police, school will be informed of within 24 hours.  This information will be given to the school's safeguarding team only. The information allows school to keep their duty of care to the child in school at a level they may need after a domestic abuse encounter. For example: child may be tired, not eaten well, not dressed correctly in school uniform etc due to the home incident. 

Operation Encompass | School Participation

Disclosure and Barring Service (DBS)

Any individual who has, or is likely to have unsupervised access to children will require an Enhanced Disclosure For regulated Activity.

Further details on this are available on our 'Vacancies' section on our website or by contacting the school on 01900 812433 or by email to admin@bromoor.cumbria.sch.uk or can be found on the DBS website.

Members of staff/regular volunteers will have this check paid for by Broughton Moor Primary School.  A suitable check must have been carried out and the certificate seen before a member of staff/volunteer can start working in school.

Students may have their DBS arranged by their education provider and if it is, this must be in place before they begin their placement in our school. A copy of the document must be seen in school before the start date and the education provider must sign a document to state that they will inform Broughton Moor Primary School of any ‘Additional Information’ that they receive regarding a student. Broughton Moor Primary School has the right to withdraw the offer of a placement in the event of receiving applicable adverse information.

Online Safety Policy: Filtering and Monitoring Response

At Broughton Moor Primary School the Governing Body has overall strategic responsibility for filtering and monitoring. The Senior Leadership Team have responsibility for:

• Procuring filtering and monitoring systems
• Documenting decisions on what is blocked or allowed and why 
• Reviewing the effectiveness of provision 
• Overseeing reports 

They also ensure staff know their roles eg that they understand their role, are appropriately trained, follow policies, processes and procedures and act on reports and concerns. 

Our IT provider has technical responsibility for:

• Maintaining filtering and monitoring systems
• Providing filtering and monitoring reports 
• Completing actions following concerns and checks to systems